Most Frequently Asked Questions

Q? I HAVE BEEN CUT OFF FROM MY CALL / READING OR MY CALL DIDN’T CONNECT?

A. From time to time callers calling from the mobile network can occasionally lose network coverage. If you do get cut off and you cannot re-connect? Then please get in touch with our customer service team so we can investigate the issue and provide you with the required support and service.

Q? HOW DOES THE CREDIT CARD LINE WORK?

A. We accept all major credit cards.

Just dial 1300317600
Follow the voice prompts on the voice menu using the key pad on your hand set.
Enter your credit card details in (All major credit cards accepted).
Choose how many pre-paid minutes you wish to purchase from the menu.
Write down and record your private pin code so you can access and use your left over credits for your next call or at a time that suits.
Either choose the available psychic reader you wish to speak with (By entering their pin number) or let fate decide and have the next available reader provide you with a compassionate and accurate reading.

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Q? WHAT HAPPENS IF I LOSE MY PIN NUMBER OR I LOSE MY CALL DROPS OUT?

A. Please contact customer care. Please remember to provide: Your name, the time of the call and the number that you called us on. And we will arrange to either refund or provide you with more credit to complete your reading.

Q? CAN I EXTEND THE LENGTH OF MY PSYCHIC READING?

Yes, you have the option to extend your reading at the end of the call. You will recieve a notification at the end of the call giving you the option to purchase more credit and extend your reading. Dont worry your reading wont get cut off or interupted. You will have the option to automatically top up without having to enter your credit card details in again.

Q? WHAT IS A PSYCHIC PHONE READING?

A. Psychic Phone readings work in the same way as person to person readings. The Phone Psychic channels into the person they are speaking to and observes their natural energies. In addition, they can use nonverbal expressions, such as the tone …

Q? HOW CAN I FIND THE RIGHT READER FOR ME?

A. Please take the time to go through our wide range of gifted Psychic Readers on our Psychic Readers Page where you will find a full list of their chosen gifts and skills. It is important that you choose someone who best suits your needs and requirements to give you the best possible outcome.

Q? WHAT IS the best way to contact Customer Care?

A. Fill out the contact form customer care and leave a message with your contact details and one of customer care team members will get back to you within 24 hours (in regular business hours).